What is Authentic Change?


   (and What’s happening at EMC World…)

Global business is in a mega shift as their business lines envelope the global, mobile consumer with data rich offerings; as their operations eagerly vet out cloud as a platform for agility while hoping it delivers a better cost model for IT. We’re in a waiting game of sorts as companies test this out.

SAP, as the current reigning champion of global business apps, is in the middle of this conversation in a large number of the companies who are working to evolve.

We believe the end game for now is to convert IT from its old data center centric roots into a broker of IT services, with the CIO at the helm. Even today large companies often have an “Energy Broker” function where they bid out their energy requirements for the company. Similarly IT will be provide the best value/risk ratio to the business by implementing a brokerage model for IT.

Imagine: A “Line of Business” resource wants to kick off an SAP HANA project with a partner. They go into the services catalog, select an SAP HANA development environment, determine what they’re willing to pay, what risk they’re willing to take, what level of performance, and what geo they want the development environment. Moments later, they have their environment. The brilliance is not only that they could do that, but also that IT would have orchestrated these options with potentially several different provider companies or with their own IT staff. This allows companies to define profile-based services and keep the offerings competitive. It makes it a buyer’s market and that makes IT a hero to the business. Here’s a little video I had my team put together to highlight this concept. Worth a quick view.

SAP REDEFINED

So if you buy my idea of a service broker model for IT, let me provide you a handful of recommended next steps you can take to jump right into your own journey to “HERO”:

1) VIRTUALIZE – You have to virtualize. 100% Virtualized environments provide the kick off to a Software Defined IT environment and your services broker model. If you take a Ford F-250 an inch off the ground, there’s a good chance you could move it, if any part of it is touching the ground, there’s an equal chance you won’t be able to. You have to get your apps, data, platform, VMs, all off the ground. You have to virtualize. Here’s a story from Columbia Sportswear about their Virtualization of SAP a few years back and the pay-offs it provided.

Columbia copy

 

2) COLLABORATE – Don’t go at it alone and don’t get your knowledge from one book. There are many in similar kayaks in the river with you. Chat it up with your social network. (Get a social network…) Running the rapids is more fun if you know where the rocks are.

At EMC we saw the need to bring our customers, partners, SAP and our experts together to evolve the dialog one whiteboard at a time. For years we have been holding “SAP Weeks” across the globe. They are so popular, we often meet fire code limits in our facilities. Here’s a link to @EMCSAP Travel guide if you’d like to engage with in an upcoming event.

travel guide copy

 

3) TRUST EXPERTS – At this time of great change do some due diligence on who’s “Talking” about change and who’s actually “Walking” through change. Find those who are the next great leaders based on where they spend their money and where they leave their sweat. EMC as a major IT company deserves a modicum of respect and interest for their place in this change. However, not everyone knows that 3 years ago this company of 50,000 or so people completely pulled out of Oracle eBiz and replaced their global business app with SAP. Impressed? What if I said they did that and implemented ITaaS at the same time? Really Impressed? Ok, well what if I said they also Virtualized the entire footprint while they rolled it out and implemented a broker model for application connectivity? Super impressive I believe. The IT org has been on a wild ride of advancement and optimization ever since.

They recently have been one of the first companies making major investments in “Virtualized HANA” aka running SAP HANA on VMware. They will be presenting much of this at next week’s EMC World (Las Vegas May 5-8). If you can’t make it here’s some information about their efforts (Blog & Whitepaper below)

 

BLOG…

blog copy

WHITEPAPER…

whitepaper copy

 

4) COME TO EMC WORLD – Next week at the Venetian in Las Vegas is going to be a blow out show. Cloud and Big Data will be center stage all week and SAP will be an important point of conversation.  SAP is a Platinum Sponsor this year at EMC World. There will be Global SI and SP partners, customers from all over the world. Keep your ears out for announcements, as there may just be something that peaks your interest.

Here are just a few of the things Attendees will see:

  • Keep your ear tuned to Joe Tucci’s, Chairman keynote.
  • Pat Gelsinger, CEO of VMware’s Keynote will talk about their solutions related to SAP.
  • Follow the action on #EMCWorld and @EMCSAP
  • Whiteboards and technical presentations at the SAP kiosk in the EMC Solutions Pavilion
  • SAP LVM in the Hands on Lab
  • Meet the SAP Mentors & EMC Elect at EMC World
  • Live demos in the “Build-A-Cloud LIVE!” area in the Solutions Pavilion that includes automated SAP Provisioning
  • Get Social around SAP Topics  Tuesday 4:30 PST https://www.crowdchat.net/emcworld 

SAP related Breakout sessions:

  • REDEFINE IT for SAP Cloud and Big Data
  • Virtualized HANA demo in the SAP kiosk in the Solution Pavilio
  • EMC and virtualized HANA presentation @Mini Theatre at Vmware booth on Tuesday
  • VMAX & SAP HANA: Tailored Datacenter Integration with the VMAX Family
  • EMC IT Business Transformation: Running SAP & SAP HANA on vSphere
  • VPLEX: Continuous Availability for All Business Critical Applications  like SAP
  • Application & Database Migrations with Zero Downtime Using EMC VNXTransforming Your SAP Landscape Using VNX & Isilon

 

Let’s continue the conversation!

@Asitison – Send me a Tweet for a meet up at EMC World, Sapphire, or just to continue the dialog over social.

Advertisements

Software Defined Enterprise: Bridging to the Cloud


Welcome 2014! I hope it is a glorious year in which we all realize our healthy doses of the tremendous change that has been bearing down on us for the last couple of years. What change? You know the line up:  cloud, big data, real-time computing, mobile, etc.  For 2014,with the change, we will also continue to see a fair dose of hype. The hype will go on and possibly increase in volume as vendor providers aggressively click their hockey sticks at the puck of progress.  For this blog, I’d like to get into one topic I feel is getting over-played at the moment; public clouds.

No haters please!  I am not saying public clouds in total are hype, but there is an expansiveness that reads to me as overly eager. Public clouds are a handful of years in the making and there are some great successes to point out “Salesforce”, “iCloud”, “Ariba” are just a few examples of successful business models that have proven the validity of public clouds. These examples have additionally demonstrated adequate stability for businesses in order for companies to consider leveraging this innovation. These are rudimentary steps toward an inevitable shift towards what I call the utilization of IT. Public clouds will continue to increase in importance. The ultimate spoiler was Nicholas Carr when he called out this trend years ago in his book “The Big Switch”.  I also agree this is not a question of “if” but “when” and in what manner. With all this said, I think we’re going too fast. I am seeing an over-rotation to what looks like a “2-minute drill” to drive public clouds into all aspects of IT for mid market and multi-national organizations, ASAP! However, I believe we’re still building the necessary groundwork to make this feasible and I worry about the risks.

One doesn’t have to watch the news for more than a couple of weeks to see a significant cloud outage, or massive breaches in corporate security. As a global industry that is building new cloud disciplines, we are less than a decade into a massive inter-connected world where everyone leaves their digital signature throughout their endless online activities.  Corporations open themselves up to constant attack from malicious opportunists in order to try to keep up with the growing opportunity within this global online economy. This alone is a MASSIVE step forward and we haven’t gotten it right yet. Like a fine wine, our processes and technology have to evolve/mature. We’ve become a society where the gas pedal must stay flat to the floor (and I’m the worst…), but we have trillions of dollars at stake in this evolution. If we have learned from our history (e.g. DotCom, Year 2000 bug) we will remember as IT escalates and speeds beyond our ability to consume the change, we find ourselves sub-optimized and less wealthy from our over-steps.  Ultimately in these scenarios we find ourselves led to a correction of some sort and back to the whiteboard for remediation work. It’s a significant hit to productivity and unnecessary.

Evolution, it takes time…

If we all agree it would be great to avoid another unproductive, over-zealous dive into the future, let me offer a governing function for your consideration. What I see trending in businesses is a smaller, more prudent step that creates less risk, but still delivers profound change that optimizes operations and builds a foundation for better decision-making.

I call it the Option E business model where the “E” stands for everything.  If given a clean choice, I believe corporations will not choose: “Public Clouds”, “Private Clouds”, “Appliances”, “Traditional Data Centers”, but option E… all of the above. Companies will choose to leverage all types of market offerings in order to address their specific needs and strike a balance between value and risk to match their profile. This approach can be aligned with the concept of the “Software Defined Enterprise” (SDE). SDE is the transformational change where functionality is abstracted away from its hardware limits through virtualization. We’ve all tested the waters of virtualization and reaped the benefits. However once you are 100% virtualized and you move into this realm of SDE, it’s like crossing over into OZ. Now things that were manual and slow, can become automated and agile. No longer do you have to wait on a FedEx truck to stand up a replacement server. You can provision automated/on the fly, and disaster recovery becomes a button click. This is all possible because now it is virtual: a software-based world.

What’s important here is SDE is integral in the delivery of all clouds, so you will be leveraging SDE regardless of your plan. The question is will you get the most from it? Are you reworking your processes to exploit it? Have you squeezed out the buffers and slack time that are prevalent in traditional IT processes? That “protective layer of fat” was there to reduce risk, but now it is not needed. Ultimately these efficiencies equate to real dollars and speed to the business.

Ok, so why not just jump to public cloud and wash your hands of it all? Aren’t public clouds the future? Maybe, but there are some good reasons to gauge your plans. I already mentioned there are more risks associated with public clouds than your traditional IT operations. I want to add a few other reasons to consider. A big reason you should pace yourself is cost. Today you are evaluating the “cost” and “speed” of public clouds against your traditional operations. This is an unfair fight. You have potentially $10-$50-$100 million or more of optimization opportunity within your business that can be easily attained.  One of the best examples of this is EMC’s transformation to SAP and ITaaS. The project was called Propel (http://bit.ly/LBARIA), please give it a read.cropped-crayons2.jpg

There are many examples of companies insourcing workloads that previously sat on public clouds, and as a result saved millions in operational costs. Publicly offered clouds are first and foremost convenient, although they rarely stack up against a hybrid SDE model on protection, cost and flexibility.

Finally, some of the public cloud offerings today are a bit like Hotel California: “You can check out anytime you like, but you can never leave….” Today, It can be difficult to divest from a public cloud decision. Companies who have spent little to no time building disciplines and processes around SDE ( service brokering, automation, classification, portability, migration, security, etc) are taking undue risks with their customers’ data and with their corporate viability itself.  We must remember that, although as a global commercial/industrial complex, we are working to reduce the cost and complexity of Information Technology, we have never been more DEPENDENT UPON IT!

In summary, its time to evolve, plan your steps wisely. Look to convert IT from an operations function, to a broker of services leveraging all that is available to you to meet and exceed your constituents’ expectations.  This means developing news skills and new processes. Also it is important, to keep your C’s & V’s from signing quick checks that rob the company of opportunity and take away the CIO’s ability to effect positive change. Build a story about your approach to evolving the business. Taking control of that corporate perspective of clouds is your prime objective. It’s not really about clouds, it’s about providing a service. Don’t let your company give away your competitive advantage in an effort to evolve.  Good luck, and ping me if you want to brainstorm about your company’s plans.