Can I take Mission Critical Apps to the Cloud? – THE GOLDEN 7 CONSIDERATIONS


I have been in Minneapolis since Monday to participate in #SAPWeek.  #SAPWeek is a unique experience where EMC brings in their customers, partners and experts, from all over the globe, into a concentrated deep dive whiteboard jam session for a few days. I was at the first in Santa Clara in 2007 and have been attending many each year since. There are very few things that are as consistently more rewarding as exploring the future of enterprise landscapes that run SAP, and that is #SAPWeek.

Right now, customers are re-platforming in droves. Here in the mid-west the topics of interest ranged from “Is it time to go to X86/Virtualization”, to “what is HANA TDI” (and I should I use it), to “is the cloud real for mission critical”.

The quick answer to whether you should roll out HANA with an appliance or TDI is: TDI. You are going to save 20-30% or more of OPX getting off the appliance model. If someone   is advising you otherwise, get new advisers.  Check out my blog on “the HANA Puzzle” for more on that story.

As for the cloud, many customers were…well… shocked here in the heartland that “cloud” is a feasible option for mission critical apps like SAP HANA. I am hear to tell you it is. There are many VERY LARGE companies aggressively adopting the cloud for SAP Traditional and HANA. Since our alignment with Virtustream in 2014 our field teams are very active responding to this market migration.  (If you are not familiar with Virtustream,  here’s a good level set video for you)

During the discussions this week. I referred to a slide I built with Christoph Streubert to help our customers navigate the questions as to whether they can get to the cloud. My laptop was not booting and I promised to post this via a blog. (Commitment DONE)

Golden7 for Cloud

I think the average IT org can take this list and build out a tailored profile/gap analysis to begin to determine the big questions of the cloud:

  • What – What workloads will I move to the cloud (or what environments in my landscape)
  • When – When does it make sense based on my cost and risk profile
  • Why Not – What about my environment hinders me from sending workloads to the cloud.  Make sure you socialize this item.  I am finding these “sacred relics” of the past are actually breaking down as your cross the lines of business. Cloud is compelling.
  • Who – Not all clouds are the same. Make sure your cloud partners are offering:
    • You performance requirements/guarantees
    • You long-term operational costs with significant reductions.
    • Risk monitoring and management

As you dive in to the “Golden 7” considerations, feel free to reach out for an interactive discussion on how to fill out your version of this story

Solving the HANA Puzzle: Optimized Infrastructure Choices


I was recently meeting with SAP customers while traveling through Singapore and Bangkok. What I found on these travels was a growing market with unique challenges, and some brilliantly spicy food. I also found a customer base dealing with the same global questions of “HANA” and “Cloud”. It’s a statement of fact that IT must evolve by reducing the on-going cost equation, and replatform to faster, more flexible architectures in order to keep pace with the Line of Business (LOB). One of my old mentors from the 90’s had a tag line: “Speed Kills”. The sensibility of this statement has only become more relevant over the last 20 years.

Yes, HANA and Cloud are the two levers of change in the SAP customer base, and I find a constituency that is focused on getting this right. IT budgets aren’t what they were in the 90’s, and they are dealing with the major realities of running mature global IT operations. I interpret their collective position as one trying to solve a challenging puzzle.

As I prepared to present last week, I wanted to engage the audience. While waiting for my turn to speak, I came up with the “HANA Puzzle” concept below. The “HANA Puzzle” went over pretty well with the audience and I think it’s relevant for the broader SAP community, so I wanted to share it with you. Here’s a quick step through of my Whiteboard talk.

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“Can you solve it?” I asked the audience. They trained their eyes on the seemingly arbitrary list of letters, yet found no hidden key. So, I began to explain to them, the HANA puzzle.

The first letter is “A”, that stands for…

APPLIANCE – When HANA was first released, SAP limited infrastructure variability by requiring every deployment of HANA to be installed on a certified appliance. This ensured HANA had the appropriate compute horsepower required to run, and it simplified the deployment process for the customer. Even today there are many customers who are inclined to consider an appliance model for their deployment of HANA because of its initial simplicity. In reality, the appliance model was a contemporary of early HANA when limits were welcomed, but it loses favor for mature deployments. Today where HANA deployments moving into their second, third, fourth step of evolution, TDI has become the model of choice.

TAILORED DATA CENTER INTEGRATION (TDI) – TDI is the ability to install HANA on top of a customer’s IT landscape through a self-certification process. There are still some requirements for component validation, but the effect is a significant savings in overall TCO. I recommend this paper by Antonio Freitas on the mainstreaming of TDI for a full review of TDI’s impact.

Why is TDI a better solution for TCO? Simple, IT operations have been refined for multiple decades to optimize on a horizontal model. Key optimization techniques like capacity planning and load balancing are a function of the maximization of shared resources. Most customers have found that they can run HANA successfully within their existing landscape, or optimize their infrastructure with new tech that maximizes across multiple axes, not just their HANA deployment. As important as cost, this additionally provides the maximum flexibility for operations. Finally, using IT standards leverages the company’s existing skill sets.

All of these are key optimizations that TDI enables, but probably the most singularly important optimization TDI supports is our “V” in the puzzle. Here is a blog by SAP’s Bill Zang covering the impact of TDI and virtualization on the cost of systems operations.

VIRTUALIZATION – OK I am guessing a few of you figured out the “V” in the puzzle was virtualization, because virtualization’s power to optimize is well known. If you are curious how that specifically impacts HANA, here’s a quick read on the basics of Vsphere 5.5 support specific for HANA. I am comfortable in saying that, today, virtualizing non-production HANA is common practice. The savings created through standing up and shutting down Virtualized HANA development environments and the improved model for HA and DR alone justify including HANA in your non-production environments. However, some companies have ventured even further, using virtualization in production. Watch Bill Reid talk about his deployment of virtualized HANA in production for EMC IT.

Well the puzzle is in the process of being solved, can you guess was “P” is for?

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PRIVATE CLOUD – It’s a short, but steep leap from Virtualization to private cloud. Private cloud adds in the next level of application/DevOps functionality to the stack, which further abstracts and automates HANA away from the physical data center and into the cloud. Private cloud does this while the providing the most cloud protection via hard-walled environments. There are many ways to deploy HANA on private cloud including the market leading solution from Virtustream called xStream Cloud Management software. This solution granularizes the environment into small compute chunks and optimizes the layout to minimize the HANA workload’s footprint. Then xStream routinely monitors usage of each unit of compute. The system will further automate the starting and stopping on SAP environments, minimalizing the amount of human interaction needed for HANA landscape operations. This is useful, for customers who deploy “on-premise” and “off-premise”.

ON/OFF PREMISE – Let’s continue the conversation on xStream to apply its optimization to an off-premise environment. If you have contracted Virtustream for managed services or are using xStream sfw for hosted private cloud, then the products ability to turn off and on small compute units called “MicroVMs” translates into significant savings. By monitoring whether a MicroVM is on or off every 5 mins, Virtustream minimizes their charges to actual consumption, only charging for compute units that are “on”. Add in the automated starting and stopping of SAP workloads, and a hosted private cloud can translate to 20, 30, 50% or more savings over your existing deployment.

SAP sees private cloud as a key catalyst to the success of HANA. SAP created a specification for private cloud called HANA Enterprise Cloud (HEC) which they provide through a small certified list of providers (including EMC/Virtustream).

Can you guess the “H” yet?

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HYBRID CLOUD – Now we’re getting serious. Hybrid cloud is the next frontier of HANA and SAP computing. Only the most advanced SAP companies have begun to venture into the future of a hybrid cloud model. There is some ambiguity in the market as to what defines a hybrid cloud. Is a customer who has Success Factors SAAS and a hosted private cloud for HANA, a hybrid cloud? Well yes, probably; and by this definition hybrid is somewhat mainstreamed. However, when I mention an elite group of customers heading to the future… well I’m talking about more advanced functionality. I am referring to the ability to create elasticity by bursting workloads from on premise to off or from one cloud location to another. This is the promise of a huge step in further optimization, but there are natural roadblocks to hinder progress. “How big is your data?” or “HANA is an in-memory platform” are two great examples. So today you can not slice off an intra-workload within HANA and seamlessly float it to the cloud. However, think of needs for elasticity in development, system migration, HA, or DR? Hybrid functionality can be really impactful to operations of global businesses.

Let me tell you about one personal experience. Again I am going to use xStream Cloud Management software as an example. I recently worked with resources from Virtustream, EMC and VCE to test out a bundled solution putting xStream on a Vblock. The objective was to allow customers run the cloud optimizing software within their data centers and operationally communicate with other xStream-based clouds. We put this solution through the paces. There were several scenarios like “cloud site failure”, and “system migration between sites” that were proved out. In our first few phases of testing we have had amazing results. Check out this solution brief for more information.

PUBLIC CLOUD – The final “P” is for public cloud. For mission critical systems, public cloud is less impactful than its sister cloud derivations, yet it can’t be overlooked when SAP customers are looking at overall optimization. Public cloud can provide a variety of offerings from SAAS offerings like SuccessFactors, to small online HANA development environments, to offloading a company’s traditional landscape or as a tool for addressing big data requirements. Here’s a story from about BlueFin’s leverage of public clouds for their SAP landscape. As companies plan their replatforming efforts they should consider public cloud as a tool to round out their overall strategy.

Well… We’ve solved the “HANA Puzzle”.

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I called it the “HANA Puzzle” because for many companies its not a question of why HANA, they know that HANA is the future; yet the “how” and “what” can be confusing because of the amount of evolution we’ve experienced in the last few years. I hope you see an “answer” in my solution to this puzzle. Everyone has to define their own journey, but there is tangible precedence in the market on what decisions will maximize both your operational flexibility and TCO.

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For current and future EMC customers, I want to point out; EMC Federation (including EMC, Virtustream, and VMWare) provides the market with the hardware, software and services to address each and every iteration and derivative of HANA you may choose, across the entire “puzzle”.

I hope this helps you solve your own path for HANA. Please feel free to share your story or ask for details on any of this as needed.

(As for the hot and spicy food… a few of my favorites were Rendang, Laksa and this spicy bamboo salad in Bangkok… Man, it doesn’t taste the same in the States… Loved it.)

Richmond the “Happiest City”? Pony Pasture helps


Recently little old Richmond, Va ( #RVA ) was named the “Happiest Metropolitan Area“. There are a multitude of reasons why Richmonders’ are content with our evolving little city. I wanted to share just one photo-story about a piece of us that makes Richmond happy, namely the James River Park System.

The James River meanders right through the middle of Richmond splitting the metro into “North of the River” and “South of the River”. This river ultimately created what is now Richmond, a thousand years before the European settlers arrived. Pre-Richmond was a prosperous trading village because the wide and deep rivers extending inland from the Chesapeake Bay came to an abrupt change when they hit the city limits. Here, their be rocks! Richmond has a nice patch of rapids that define much of the city based section of the James.

Before Christopher Newport of the Jamestown expedition made his way  up the river and planted a cross at the banks of the James in what is now Richmond, many important Indians called this Algonquian region home, including Chef Powahatan  and Matoaka (you may know her as Pocahantas… Richmond is a slowly brewed stew of 1000’s of years of history and you can feel the “gravity” of that when you come to town.

A little more of the magic is that today’s James River Park System (JRPS) is made up of what were privately held lands in the 1960’s. Two local “River Rats” at the time dedicated a portion of their lives to buying up the property and donating it to the city to be made into the park that it is today (the most visited park in the metro). Richmonders often have a vision that extends beyond wealth/ownership, and on to long-term societal good. Its present in many places throughout the city.

So today I visited “Pony Pasture”, a key anchor in the JRPS chain. I took my bike and my camera. Please enjoy a quick review of Pony Pasture on a sunny spring day.

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The river is high today, we recently have had lots of rain

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Pony Pasture is wetlands, so its often on the soggy side through spring and early summer

IMG_0838If you ride in the spring, plan to have a soggy backside, you’ll get a little muddy

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I work to avoid the mud and water for conservation reasons. Its important to not chop this place up, today everything is sloppy so I rode slow and walked it a couple times.

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Of course there were dry spots too

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There are many bridges and plank roads through out the park

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I Weird to me was this area seemed a little dry compared to normal.

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Here’s a little video work to put you in the moment > http://youtu.be/L2viL00w1Zk

The James was high and muddy. This area is usually more pretty…

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We also have had a tough winter and slow start to spring, but there were some flowers popping out on this 80 degree day.

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If you are coming to Richmond to ride technical trails, this is not your stop. This is 101 level cruiser with a few tricks.  Instead of Pony Pasture, find your way to North Bank, Buttermilk, Poor Farm, Pocahontas, Dogwood Dell , or drive over to Williamsburg and do Freedom Park. There are many many trails to enjoy in the area.

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Ok I got a little muddy, going to have to do some clean up back home

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Back at the parking lot, some kayakers are setting up to take a trip down the rapids

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The way I drive I should retain a little anonymity, but my plate RVABIK really fits the article. Its also a James River Park System donation plate…

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The surrounding areas quite lovely estates and homes along a scenic byway where  bikes and walkers continue their journey along the river.

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There are no Harley’s here, no loud music, or bling. That’s not Richmond. What’s nice is the quiet simplicity. Everyone takes turns, considers the other, and find a bit of meditative exercise to start our day.

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Richmonders measure luxury in simple freedoms, in consideration of others, and in living the moment surrounded by the history of ages. Maybe this is why we’re happy.

EMC Gives Back – A day with FeedMore.Org


#RVA Local?  Don’t miss Zest Fest Gala (Feb 28th) hosted by FeedMore.org

EMC has a wonderful program we call “EMC Gives Back” which takes crusty old business-hardened individuals like myself and tells them its ok to not have your iPhone glued to your hand and calendar memorized for at least one day. It sounds silly, but you know where I’m coming from. Though I work endlessly without reference to a clock, I have an internal drive to constantly contribute. The contribution is ok, but this program helps people like myself to re-adjust the focus and add more targets for my value-add. In this case non-profits.  Since I have started supporting EMC Gives back, I have actually increased my volunteering across the board, and which has been as rewarding for me as my sweat equity is for others. To finish my prologue… I’ll say “thanks EMC”.

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EMC Corporate chose to focus on water security last spring and summer, and food security this fall and winter. The EMC office in Richmond, VA took this to heart and has scheduled several afternoon sessions at FeedMore.org .  This high energy group is organized by Gina Moore and Mike Blow, two courageous do-gooders I’d say. I am appreciative of their efforts to organize the team.

Well next week TEAM EMC/Richmond is heading over for our second installment of can-slinging in the food distribution warehouse, but I unfortunately will be traveling during the visit. I was not going to let that keep me down… I decided to take things into my own hands. If you’ve followed my past blogs, you know my daughter is in a program called “SERVE” at Virginia Tech, and she is still in town for break. It was an easy pitch for me to get her to join me on a little afternoon adventure. We both headed to FeedMore.

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So let me tell you a little about FeedMore’s history.  FeedMore is a “giving tree” who’s roots started in the 1980’s. Rising hunger concerned the local community and 60 non-profits/charities came together to form the “Central Virginia Food Bank” (CVFB). CVFB was named “Best Food Bank in the Nation” in 1998 and continues to be a leader program for the nation. In 2008 a powerful move was made to consolidate CVFB with Meals on Wheels and to create a Community Kitchen as an enabler of nutritional health in the community. This innovative merger has been recognized as a national model for driving collaboration into the fight for food security.

Interesting FeedMore Stats:                                                                                            (stats from FeedMore.org website and through conversations at facility)

– Aprox. 22 million pounds of food has been processed and served to the community through this network, based in Central VA. (4 million through the specific facility I was in)

– 83,000 pounds of food is distributed every day

– FeedMore supports 31 counties in Central Virginia.

– Major contributors include the Boy Scouts, and major grocery chains like  Wal-Mart and Kroger.

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I was in impressed on many levels. I was surprised to see how big an operation this was. Its a small army of volunteers everyday that makes this work. Let’s also point out the goodness of the major grocery chains. These companies go to a notable effort to take slightly old and astetically damaged product and get it to FeedMore in great shape. I saw a couple examples where they went to the trouble to reprint labels so the product could be used. Many of these contributors additionally do a matching program in $ which is a huge benefit. I guess you could say we all pay a couple pennies more for our food, but it is great to know all the tons of damaged food gets repurposed. This is a Karma booster for us all.

It was also interesting to hear that the Boy Scouts “canned food drive” is so large it takes them from late fall to early summer to process it all.  This brings up a good point for you to know. These distribution centers across the country take a period of  time to process contributions. I am sure many of us give more around Thanksgiving and Christmas, however those contributions don’t hit the streets until January.  We should start our food contributions in September through the holidays…

So what’s the worst thing about FeedMore’s distribution center? They have a high standard of quality!! They required me to look at every little “BEST BUY BEFORE” date on every can and every package… Do you know how small those #($*&%! dates are??   Though I was a little dizzy by the end, I survived; and the  crew we adopted kicked butt. We cleaned out the room with a few minutes to spare and we were told we were an exceptional crew (they may tell everyone that, who knows…)

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I didn’t make any new lifetime friends and I only towed the line for just one afternoon, but I made a difference to somebody. Its newly acquired wisdom that tells me the small gifts given frequently are the most important. As for work, I believe I came back to work a little more energized, and ready to contribute. These are truly win-win scenarios.

“It takes more that one feather for a bird to fly… Feather your wings and soar.”                       

#RVA Local?  Don’t miss Zest Fest Gala (Feb 28th) hosted by FeedMore.org

charity:water…We Unlocked a Well at SAPPHIRENOW!!


Hello Everyone,

This is my final installment of the triology of charity:water and SapphireNOW experience. I do apologize for taking a week to report in, many of you know the results at this point. I did have a busy week and a daughter graduating High School so, it is what it is…

Even if you  know already that WE FUNDED ONE WELL FOR ETHIOPIA!!!!  Hopefully  you’ll read on and enjoy the pictures 🙂

EMC Booth #412 at SAPPHIRE this year was a great experience for EMC’ers, our customers, and our partners. Tons of meetings, but we found time to highlight the charity:water cause and through out the week, people came along and engaged themselves in the experience.

As you can see from this  picture, the back side of the meeting room was dedicated to charity:water where there were many photo ops for customers and partners holding the jazzy yellow Jerry cans.

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Our goal was to get show attendees and other SAP focused people in the twitter-sphere to tweet or retweet three hashtags #charity:water #EMC #SAPPHIRENOW.  Our show goal was 1,000 tweets to unlock $10,000 for one well.

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The first day we finished just shy of 600 tweets… Awesome I was able to breathe a sigh of relief…
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Now no one seem to take more pictures with the Jerrys than Erica and Teresa, but it was a popular past time during the show. the cans below this sign were full of water and super heavy

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We gave away stickers at the booth to give everyone a little portable “Love” they could carry with them w/o having to actually haul the Jerrys around

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We started to see the stickers making it around the floor  on name badges. Mildly viral… Yes good!   Messaging in full production mode.

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Several of our tweets cracked the trending ceiling and became short-term celebrities during the show.

SOSTwitter RZTwitter hwtwitter Grptwitter

 A few social stats…

  •  We increased EMC social impact by 486% year over year
  • We had 3 hashtags in the top ten (#4, #6, #7)
  • #EMC trended above #HANA
  • We owned 73% share of the voice against our competitors.
  • That’s right, we’re striding in the social game…

We chose to not fund parties, or t-shirts, or foam rubber Ninjas… We took our money and put it behind the sustainable value of one well of water. We hoped that our partners and customers would appreciate our gesture and that this would not get lost in the noise of the show.  We were embolded by their response

And then around noon on Thursday, the word came from our Social Specialist Extraordinaire…we had done it. We reached 1,000 tweets and we were funding a well in Ethopia!  YES!!!! AWESOME!!!  RIGHTEOUS!!!

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Even after the hand slaps and cheering died down. The message still carried on.  I found this gentleman by himself, like many other passerby’s during the show, stopping and watching a simple video that profoundly shares the duality of those who have and those who don’t. One more person touched… Hopefully one more step towards an better equality of fundamentals.

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On my flight home. I looked down at the can of water I was provided on the airplane and thought how many countless times I had consumed such a quantity without any note. I am proud to say today, I don’t believe I will ever drink water again without a minor celebration of the luxury of it.

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Misson Accomplished! We planned, we sweated, we shared, and we gave and we spent our money to help the cause of charity:water.  To all those on the team who believed in the cause and got it done…

TIME FOR A SUPER MAN POSE!!!!

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THANK YOU !

 

 

 

charity:water … A water walk with my daughter


I took the opportunity on this beautiful Saturday morning to spend a little time with my daughter Hallie, and have her experience what life would be like without the plumbing and the water access we are accustomed to. I explained to her that one yellow Jerry can is 5 gallons of water, only 1/16 of what our hot water heater holds for our family of 5.

We have a creek at the end of our our street only about 80 yards from our house. So I talked this teenager into making a trip down to the creek to fill up the Jerry can and haul it back, knowing its only a tiny fraction of the water our family blindly uses everyday.

So we’re off!

Hallie is a Warrior. She’s a cheerleader, gymnast, diver, and stays pretty active so we’re not dealing with a whimp here.

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Its pretty light to haul an empty Jerry can so no big deal to walk out the front yard and…

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to trot past a couple houses and down to the creek

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Alright time to climb into the creek and load up some water. The most danger she’ll face is a terse stare of a squirrel or chipmunk. No crocodiles in these waters.

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Hallie filled…

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And filled…

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And filled… It took about 10 mins to get water into the can and it wasn’t really full. There was not really a place that allowed Hallie to fully fill the Jerry can. If you were walking a mile and not just 80 yards, you’d want to get a full can before leaving.

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Hallie started to struggle as we made our way back. There were several “set downs”. to readjust. Note she’s not smiling as much.

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About half way she wanted me to carry her shoes, I said “Nope, going for the full experience here!”

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Well about 3 or 4 minutes later we crossed the distance and made it back to our home. I think we both appreciated our luxuries just a little more. And remember… this is pretty clean water that consistently flows. It is not a muddy stagnate pool. Our staged walk could have been so worse than a short trip to our neighborhood creek

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charity:water is a wonderful non-profit, working to provide clean and accessible drinking water to communities who do no have this basic necessity.

At #SAPPHIRENOW next week, the #EMCGivesBack Team will be working to unlock funds for one new well during the show. We’re doing this through the social-sphere. Please join in and help us unlock this well which will changes the lives of one community. Join us on Twitter June 3-5 and include hashtags: #charitywater #EMC #SAPPHIRENOW. Be a part of making this change happen!

Thanks for your help,

Andy Sitison  (twitter.com/asitison)

PUT UP OR SHUT UP – EMC Goes big with Flash & Cloud Day One EMC World


Just a quick type out to the followers. EMC World Keynotes with Joe Tucci, Jonathan Martin and David Goulden were, without doubt the most action packed 2 hours of EMC World history. Big announcement galore.

I don’t have time to take you through the details… But I thought I’d share some photos

 

Just before Keynote. Jonathan Martin splurged on great graphics this year.

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Joe Tucci of CEO EMC Federation. Kicking of theme “REDEFINE”

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Joe took the audience through the EMC Federation. A major change in EMC’s alignment across its companies

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The MASSIVE announcement EMC acquires DSSD, Andy Bechtelsheim’s Secret project that will change storage forever.

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Joe and Bill McDermott Talking about how the tight the “family” is.  And how DSSD will bring EMC and SAP together for future opportunity.

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Some of EMC’s  SAP Team tweeting away as all the layers of announcements played out.

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The Million Dollar Flash Performance Guarantee (complete with Guards)

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I don’t have a picture, but EMC announced EMC Hybrid Cloud “EHC” reference architecture that will allow our customers to enable the cloud and manage their workloads like a broker of IT Services.

 

Remember this was just in the first couple of hours… MORE TO COME.  Get on Vpass.  Talk later

 

@Asitison – Twitter handle

What is Authentic Change?


   (and What’s happening at EMC World…)

Global business is in a mega shift as their business lines envelope the global, mobile consumer with data rich offerings; as their operations eagerly vet out cloud as a platform for agility while hoping it delivers a better cost model for IT. We’re in a waiting game of sorts as companies test this out.

SAP, as the current reigning champion of global business apps, is in the middle of this conversation in a large number of the companies who are working to evolve.

We believe the end game for now is to convert IT from its old data center centric roots into a broker of IT services, with the CIO at the helm. Even today large companies often have an “Energy Broker” function where they bid out their energy requirements for the company. Similarly IT will be provide the best value/risk ratio to the business by implementing a brokerage model for IT.

Imagine: A “Line of Business” resource wants to kick off an SAP HANA project with a partner. They go into the services catalog, select an SAP HANA development environment, determine what they’re willing to pay, what risk they’re willing to take, what level of performance, and what geo they want the development environment. Moments later, they have their environment. The brilliance is not only that they could do that, but also that IT would have orchestrated these options with potentially several different provider companies or with their own IT staff. This allows companies to define profile-based services and keep the offerings competitive. It makes it a buyer’s market and that makes IT a hero to the business. Here’s a little video I had my team put together to highlight this concept. Worth a quick view.

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So if you buy my idea of a service broker model for IT, let me provide you a handful of recommended next steps you can take to jump right into your own journey to “HERO”:

1) VIRTUALIZE – You have to virtualize. 100% Virtualized environments provide the kick off to a Software Defined IT environment and your services broker model. If you take a Ford F-250 an inch off the ground, there’s a good chance you could move it, if any part of it is touching the ground, there’s an equal chance you won’t be able to. You have to get your apps, data, platform, VMs, all off the ground. You have to virtualize. Here’s a story from Columbia Sportswear about their Virtualization of SAP a few years back and the pay-offs it provided.

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2) COLLABORATE – Don’t go at it alone and don’t get your knowledge from one book. There are many in similar kayaks in the river with you. Chat it up with your social network. (Get a social network…) Running the rapids is more fun if you know where the rocks are.

At EMC we saw the need to bring our customers, partners, SAP and our experts together to evolve the dialog one whiteboard at a time. For years we have been holding “SAP Weeks” across the globe. They are so popular, we often meet fire code limits in our facilities. Here’s a link to @EMCSAP Travel guide if you’d like to engage with in an upcoming event.

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3) TRUST EXPERTS – At this time of great change do some due diligence on who’s “Talking” about change and who’s actually “Walking” through change. Find those who are the next great leaders based on where they spend their money and where they leave their sweat. EMC as a major IT company deserves a modicum of respect and interest for their place in this change. However, not everyone knows that 3 years ago this company of 50,000 or so people completely pulled out of Oracle eBiz and replaced their global business app with SAP. Impressed? What if I said they did that and implemented ITaaS at the same time? Really Impressed? Ok, well what if I said they also Virtualized the entire footprint while they rolled it out and implemented a broker model for application connectivity? Super impressive I believe. The IT org has been on a wild ride of advancement and optimization ever since.

They recently have been one of the first companies making major investments in “Virtualized HANA” aka running SAP HANA on VMware. They will be presenting much of this at next week’s EMC World (Las Vegas May 5-8). If you can’t make it here’s some information about their efforts (Blog & Whitepaper below)

 

BLOG…

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WHITEPAPER…

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4) COME TO EMC WORLD – Next week at the Venetian in Las Vegas is going to be a blow out show. Cloud and Big Data will be center stage all week and SAP will be an important point of conversation.  SAP is a Platinum Sponsor this year at EMC World. There will be Global SI and SP partners, customers from all over the world. Keep your ears out for announcements, as there may just be something that peaks your interest.

Here are just a few of the things Attendees will see:

  • Keep your ear tuned to Joe Tucci’s, Chairman keynote.
  • Pat Gelsinger, CEO of VMware’s Keynote will talk about their solutions related to SAP.
  • Follow the action on #EMCWorld and @EMCSAP
  • Whiteboards and technical presentations at the SAP kiosk in the EMC Solutions Pavilion
  • SAP LVM in the Hands on Lab
  • Meet the SAP Mentors & EMC Elect at EMC World
  • Live demos in the “Build-A-Cloud LIVE!” area in the Solutions Pavilion that includes automated SAP Provisioning
  • Get Social around SAP Topics  Tuesday 4:30 PST https://www.crowdchat.net/emcworld 

SAP related Breakout sessions:

  • REDEFINE IT for SAP Cloud and Big Data
  • Virtualized HANA demo in the SAP kiosk in the Solution Pavilio
  • EMC and virtualized HANA presentation @Mini Theatre at Vmware booth on Tuesday
  • VMAX & SAP HANA: Tailored Datacenter Integration with the VMAX Family
  • EMC IT Business Transformation: Running SAP & SAP HANA on vSphere
  • VPLEX: Continuous Availability for All Business Critical Applications  like SAP
  • Application & Database Migrations with Zero Downtime Using EMC VNXTransforming Your SAP Landscape Using VNX & Isilon

 

Let’s continue the conversation!

@Asitison – Send me a Tweet for a meet up at EMC World, Sapphire, or just to continue the dialog over social.

Software Defined Enterprise: Bridging to the Cloud


Welcome 2014! I hope it is a glorious year in which we all realize our healthy doses of the tremendous change that has been bearing down on us for the last couple of years. What change? You know the line up:  cloud, big data, real-time computing, mobile, etc.  For 2014,with the change, we will also continue to see a fair dose of hype. The hype will go on and possibly increase in volume as vendor providers aggressively click their hockey sticks at the puck of progress.  For this blog, I’d like to get into one topic I feel is getting over-played at the moment; public clouds.

No haters please!  I am not saying public clouds in total are hype, but there is an expansiveness that reads to me as overly eager. Public clouds are a handful of years in the making and there are some great successes to point out “Salesforce”, “iCloud”, “Ariba” are just a few examples of successful business models that have proven the validity of public clouds. These examples have additionally demonstrated adequate stability for businesses in order for companies to consider leveraging this innovation. These are rudimentary steps toward an inevitable shift towards what I call the utilization of IT. Public clouds will continue to increase in importance. The ultimate spoiler was Nicholas Carr when he called out this trend years ago in his book “The Big Switch”.  I also agree this is not a question of “if” but “when” and in what manner. With all this said, I think we’re going too fast. I am seeing an over-rotation to what looks like a “2-minute drill” to drive public clouds into all aspects of IT for mid market and multi-national organizations, ASAP! However, I believe we’re still building the necessary groundwork to make this feasible and I worry about the risks.

One doesn’t have to watch the news for more than a couple of weeks to see a significant cloud outage, or massive breaches in corporate security. As a global industry that is building new cloud disciplines, we are less than a decade into a massive inter-connected world where everyone leaves their digital signature throughout their endless online activities.  Corporations open themselves up to constant attack from malicious opportunists in order to try to keep up with the growing opportunity within this global online economy. This alone is a MASSIVE step forward and we haven’t gotten it right yet. Like a fine wine, our processes and technology have to evolve/mature. We’ve become a society where the gas pedal must stay flat to the floor (and I’m the worst…), but we have trillions of dollars at stake in this evolution. If we have learned from our history (e.g. DotCom, Year 2000 bug) we will remember as IT escalates and speeds beyond our ability to consume the change, we find ourselves sub-optimized and less wealthy from our over-steps.  Ultimately in these scenarios we find ourselves led to a correction of some sort and back to the whiteboard for remediation work. It’s a significant hit to productivity and unnecessary.

Evolution, it takes time…

If we all agree it would be great to avoid another unproductive, over-zealous dive into the future, let me offer a governing function for your consideration. What I see trending in businesses is a smaller, more prudent step that creates less risk, but still delivers profound change that optimizes operations and builds a foundation for better decision-making.

I call it the Option E business model where the “E” stands for everything.  If given a clean choice, I believe corporations will not choose: “Public Clouds”, “Private Clouds”, “Appliances”, “Traditional Data Centers”, but option E… all of the above. Companies will choose to leverage all types of market offerings in order to address their specific needs and strike a balance between value and risk to match their profile. This approach can be aligned with the concept of the “Software Defined Enterprise” (SDE). SDE is the transformational change where functionality is abstracted away from its hardware limits through virtualization. We’ve all tested the waters of virtualization and reaped the benefits. However once you are 100% virtualized and you move into this realm of SDE, it’s like crossing over into OZ. Now things that were manual and slow, can become automated and agile. No longer do you have to wait on a FedEx truck to stand up a replacement server. You can provision automated/on the fly, and disaster recovery becomes a button click. This is all possible because now it is virtual: a software-based world.

What’s important here is SDE is integral in the delivery of all clouds, so you will be leveraging SDE regardless of your plan. The question is will you get the most from it? Are you reworking your processes to exploit it? Have you squeezed out the buffers and slack time that are prevalent in traditional IT processes? That “protective layer of fat” was there to reduce risk, but now it is not needed. Ultimately these efficiencies equate to real dollars and speed to the business.

Ok, so why not just jump to public cloud and wash your hands of it all? Aren’t public clouds the future? Maybe, but there are some good reasons to gauge your plans. I already mentioned there are more risks associated with public clouds than your traditional IT operations. I want to add a few other reasons to consider. A big reason you should pace yourself is cost. Today you are evaluating the “cost” and “speed” of public clouds against your traditional operations. This is an unfair fight. You have potentially $10-$50-$100 million or more of optimization opportunity within your business that can be easily attained.  One of the best examples of this is EMC’s transformation to SAP and ITaaS. The project was called Propel (http://bit.ly/LBARIA), please give it a read.cropped-crayons2.jpg

There are many examples of companies insourcing workloads that previously sat on public clouds, and as a result saved millions in operational costs. Publicly offered clouds are first and foremost convenient, although they rarely stack up against a hybrid SDE model on protection, cost and flexibility.

Finally, some of the public cloud offerings today are a bit like Hotel California: “You can check out anytime you like, but you can never leave….” Today, It can be difficult to divest from a public cloud decision. Companies who have spent little to no time building disciplines and processes around SDE ( service brokering, automation, classification, portability, migration, security, etc) are taking undue risks with their customers’ data and with their corporate viability itself.  We must remember that, although as a global commercial/industrial complex, we are working to reduce the cost and complexity of Information Technology, we have never been more DEPENDENT UPON IT!

In summary, its time to evolve, plan your steps wisely. Look to convert IT from an operations function, to a broker of services leveraging all that is available to you to meet and exceed your constituents’ expectations.  This means developing news skills and new processes. Also it is important, to keep your C’s & V’s from signing quick checks that rob the company of opportunity and take away the CIO’s ability to effect positive change. Build a story about your approach to evolving the business. Taking control of that corporate perspective of clouds is your prime objective. It’s not really about clouds, it’s about providing a service. Don’t let your company give away your competitive advantage in an effort to evolve.  Good luck, and ping me if you want to brainstorm about your company’s plans.

I’d Rather have a Jeep and a Tent than an RV


If you are like me (hopefully you’re not), you just shoved a 5-state travel-a-palooza into three days of your short holiday. If you did, you might have seen me driving my breadbox on four wheels.  When I say breadbox, I mean my square; right angled 4-door Jeep Wrangler with manual 6-speed and limited slip differential.  I expect your response to this new insight is… “Why is this successful IT leader hauling around like a college wannabe in a Jeep and not in some token of European engineered refinement?” I offer in response, because my mountain bike and kayak fit great on it whether the top is up or down…  When I said “breadbox”, you might have thought I was talking about the other breadbox on the road, the recreational vehicle or “RV” as we’ve come to call this elephant of the road.  I saw a few while driving, but I wasn’t that poor soul.

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Thinking about these two ambulatory machines does however provide me with a great metaphor for the change we see in the IT industry. Let me explain further… On the East coast USA, we tend all plan, for our families, the proverbial trip through the Western United States (aka #TripOutWest). When one plans such a trip, you end up considering taking an RV along for the ride. I have considered this trip myself. Each time I have I always end up back in the same position; I would rather have a Jeep and a tent, than an RV.

First off RV’s are super expensive and don’t hold their value.  They not only cost a lot, they cost even more to run them.  They are bulky and lumbering to drive. Then when its time to park, you pull into a questionable camp ground, where you and a hundred guys named “Bubba” park diagonally 10 feet apart, all loosely connected to an aromatic septic system, which you had to hook up, right after you balanced the RV with stands. For this pleasure you spend $59.99 a night. We’re not done. Because your transportation became your immobile home, you have additionally been hauling a trailer with a golf cart on the back, or…. Yep you guessed it… a Jeep.

Alternately, you can optimize your story. A Jeep is cheaper, more agile, and flatly more fun than an RV. I can get there faster, drive further, and climb trails if I like. From within the ample trunk space, I can grab the tent, walk a couple miles into the woods and experience real camping; finding the wilderness I so long to commune with (not Bubba’s cigar smoke).  Additionally, there are many adequate Motor Lodges where I can rent a room for $59.99 a night providing me better comforts of home than my RV’s shower/toilet combo.  Better yet, since I am sleeping under the stars for some of the trip, I can spend even more on my rooms.  Bottom-line I have a cheaper, more profound experience, and I am not burdened by excessive weight and complexity.

This brings me to IT and the changes we are experiencing as we evolve to what IDC has coined the “Third Platform”. Social is big, the global-mobile user has become the new user. We have the consumerization of the application as platforms burst into a seeming-less infinite number of business services functionality. Cloud computing collapses traditional data center strategies; and big data provides new opportunities for revenue and customer service for those who can master it. If the third platform is your “Trip out West”, how do you choose your tools?  Do you want an RV?  All in one does everything and yet nothing well approach?  Probably not.

The economics for re-platforming are now available. Companies are looking at redefining their landscape to best stage for opportunity. Through this process, workloads like OLTP and OLAP aren’t going away they are just becoming less value-able and less optimal to be the top of the food chain any longer; if compared to new business services like “real-time remote decision support” as an example.  However, new and faster doesn’t mean you can now apply a one-size-fits-all approach.  Every company has to reassess the workloads of the future and build out IT to support that. Or within the metaphor, build IT like a “Jeep and a tent”. The jeep is your core IT competencies, the hotel is your off-prem compute when you need it, the tent is your efficient provisioning and orchestration that increases your ability to respond and exploit opportunities that present themselves.

I can continue to apply the metaphor to the software industry. I think software vendors have to additionally re-think the concept of “platform”. I question the staying power and momentum of the traditional platform play as an effort to stem the tides of change that rage against this model. Platform providers need to free themselves from the concept of being a stand-alone platform and become collection of compute engines and value based processes that are part of an interconnected network of compute and connectivity where data and activities flow across. Otherwise the “platform” will be just another node on an endless network of nodes becoming irrelevant. Everyone else, who is competing on this floating field of play, will have decoupled from the burden of “platform” and become 100% focused on creating inter-operable, purpose-built computing at lightening speeds.

IMG_0761Though an iconic platform of the past, the Jeep still envelopes the principles of what we want in the future: agility, toughness, stability, and performance at a fair value. My recommendation…buy a Jeep, lift kit is optional.